Travel Info - egged.co.il

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Phone Numbers and Addresses
Passenger Service Center, Public Enquiries Dept, Insurance Dept, Lost & Found Dept Contact Details
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Schedule Information
Use our interactive tools to plan your trip using Egged's and other operator's bus routes. Here are some tips for finding information quickly and easily.
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Ticket Offices
Bus tickets can be purchased at any ticket office or counter or from a bus driver. Monthly Pass can be purchased using a credit card and loaded onto the Rav Kav card at Jerusalem CBS, Haifa (Merkazit ha-Mifrats & Hof ha-Karmel stations), Tel Aviv and Rishon le-Tsiyon CBS
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Luggage, Prams and Animals
Passengers may take hand luggage free of charge if it does not disturb or hurt other passengers (bags and suitcases should be carried in luggage compartment):
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Lost & Found
In the event of losing property on a bus, it is recommended that you get to the terminal of that line and check whether the lost article has been found
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Rav Kav Card
Rav-Kav is a "smart card" which may be loaded with a travel fare contract. The smart chip in the card will adjust the fare to your personal data and will provide with the discounts you are entitled to.
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Accessibility
Our organization promotes and provides accessibility with the assistance of Access Israel Company. We are committed to providing the highest quality of assistance and service to our customers with disabilities and let them to enjoy from full access to our assets and services.
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Police Officers and Prison Authority Employees
Police officers carrying Police Certificate can travel for free on all bus lines aside from bus lines to or from Eilat. Police officers carrying Police Certificate together with Police Officer Arava Card can travel free on all bus lines to/from Eilat.
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Monthly, Weekly, Day Pass
As of the 1st of January 2016 users of public transport will enjoy a new, simpler and better value pricing method. The new method will apply to all modes of public transport throughout the metropolitan area, including any mode combination!
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Accumulated Value
Accumulated Value is a travel arrangement that allows charging the Rav-Kav with a monetary value and can be bought for the following amounts: 30 / 50 / 100 / 150 / 200 NIS. Each time the card is charged, it is credited with a value higher than the value paid. Payment for the travel plan that embody a discount (a monthly pass ("hofshi hodshi"), day pass etc.) cannot be payed with accumulated value.
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Reservists
Reservists presenting a travel coupon allowed to travel free of charge
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