Public requests - egged.co.il

Use this form to make a request to change routes or stops, any other comments or suggestions, letters of gratitude. Inquiries related to insurance/accidents/claims for compensatory damages must be sent to Egged Insurance Department.

An asterisk marks a mandatory field to fill

Personal Details

First name

Last name

Email

Street

No.

City

Zip Code

POBox

Card number

PhonePhone Prefix

Kosher phone

Enquiry Details

Bus route

Enquiry

Use this form for complaints related to drivers' behavior, not pick up or drop off passengers at a designated bus stop, delays.

Complaints related to insurance/accidents/claims for compensatory damages should be sent to Egged Insurance Department.

Complaints related to Egged Taavura, Egged Tours and Egged Heseim companies will not be answered.

An asterisk marks a mandatory field to fill

Personal Details

First name

Last name

Email

PhonePhone Prefix

Kosher phone

Mailing Address

Street

No.

City

POBox

Zip Code

Card number

Event Details

Date of event

First name of the driver/employee

Last name of the driver/employee

ID of the driver/employee

Registration Number (figures)

Bus route

Route direction

Exact time of event

Exact location of event

Area of event

Event Details

An asterisk marks a mandatory field to fill

Personal Details

First name

Last name

Email

Phone

Kosher phone

Mailing Address

Street

No.

City

POBox

Zip Code

Card number

Event Details

Date of event

Registration Number (figures)

Bus route

Route direction

Exact time of event

*UploadStation

*DownloadStation

Event Details

Remember, you can cancel your order free of charge up to 2 hours before departure time through the website Advance Booking System.
Use this form if you chose not to use your ticket or missed your bus. Please note that you will be charged NIS15.00 the cancellation fee.

An asterisk marks a mandatory field to fill

Personal Details

First Name

Last Name

ID

Order No.

Phone

EMail

Time of travel

Bus Route

Route Direction

Date of travel

Message Details

Your Message

Use this form to provide comments, questions and feedback on Egged Information System or our website only.
Inquiries about bus schedules will not be answered.

An asterisk marks a mandatory field to fill